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Before trying to solve issues that your are experiencing please get acquainted with the software requirements. The following is the list of the most common known issues:

  • The profile page does not work or works with errors. It is possible that the scripts were not completely loaded by the browser. Try pressing Ctrl-F5. If this does not help use alternative profile version containing less scripts.
  • Chess playing application opens but window size does not correspond to the board size. It is possible that the scripts were not completely loaded by the browser. Try pressing Ctrl-F5 or Reload button. If this does not help try opening the link in new window.
  • Some pages are very slow in IE 6.0. This is an issue of this browser version. We recommend you to upgrade IE to 7.0.
  • Opera browser hangs up on some pages of the site. This is an issue of the browser.
  • It is impossible to cash particular static content in IE 6.0. This is an issue of this browser version. We recommend you to upgrade IE to 7.0.

If you are experiencing a problem that is not listed above, please submit it to our support with the help of the special online form.

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